Muse 2 not connecting

[Vonda]

I have deleted the Muse app on my iPad and iPhone to make sure my muse 2 is not connected and still not able to connect to Mind Monitor. I have a brand new Muse 2 (MU03). Any suggestions on how to get it to connect??

[James]

You should just need to turn on the Muse and run the app. If it's not working make sure Bluetooth is enabled on your device and that you have allowed the Bluetooth permission. When the Muse connects to a device the lights will change from flashing to solid on, so if the lights are solid on and the Muse is not connected to Mind Monitor, then it means it has connected to another App and/or device, so if you have the Muse app also on another device, check that!