LG G6 not compatible??

[andreasjo]

Hi,

I was a bit suprised notice that google play does not allow me to download this app.
Reason my device is incompatible?? i use an LG G6 model LGE LG-H870???

[James]

The LG G6 has a bad bluetooth chip and doesn't work properly with the Muse.
When the headband connects there is very intermittent data. On some devices it's just the right ear sensor that has bad data and on some it's all the sensors.
I would also recommend that you do not use the Interaxon app with this device, as your results will likely be inaccurate.

[andreasjo]

many thanks for your prompt reply

[andreasjo]

Just for curiosity, do you knwo whether this is a problem in newer versions of LG devices as well?

Best Regards
Andreas

[James]

The G6 is the only LG phone that I'm aware has problems.
Other problem devices are Huawei P10 and P20 and the Samsung Tab A tablet.

[andreasjo]

many thanks!!!